Privacy Policy

How we handle your information

Information We Collect

When you schedule service, bring in a vehicle, or contact us, we may collect the following information:

  • Vehicle information (make, model, year, VIN)
  • Repair history and service records
  • Contact information (name, address, phone, email)
  • Billing and payment information
  • Diagnostic scan data and inspection results
  • Contact form submissions (name, email, phone, message)

Our hosting provider (Cloudflare) may automatically collect certain technical information such as your IP address, browser type, and referring page. This data is used for security and performance purposes only.

Vehicle Information

Vehicle information you provide — including make, model, year, and VIN — is used solely to service your vehicle accurately and maintain your service records. Repair history and diagnostic data are stored to enable faster future service and accurate warranty tracking. This vehicle data is never sold or shared with third parties for marketing purposes.

Service Records

We maintain service records for vehicles we have serviced to provide you with accurate maintenance history, warranty tracking, and to enable faster service on future visits. You may request a copy of your vehicle's service history at any time by contacting us directly.

How We Use Your Information

We use the information you provide to:

  • Schedule and manage your vehicle service appointments
  • Diagnose your vehicle accurately and maintain service records
  • Process billing and payment information
  • Contact you about service completion, estimates, or follow-up questions
  • Send service reminders (with your consent)
  • Improve our services and customer experience

We do not sell, trade, or rent your personal information or vehicle data to third parties.

Third-Party Services

This website uses the following third-party services:

Cookies

This website uses minimal cookies necessary for basic site functionality. We do not use tracking cookies, analytics cookies, or advertising cookies.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you, including service records and vehicle information. To make a request, please contact us using the information below.

Contact

If you have questions about this privacy policy or your personal data, please contact:

Precision Auto Care
3800 Summer Ave, Memphis, TN 38122
service@precisionautocare.com

Last updated: February 2026

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